Documentation

Contracts

These documents (information) contain the essential terms of the contracts and are proposals to conclude contracts on these terms with anyone who applies

Public contract on provision of hosting services, as amended from 21.06.2022 inclusive

Public contract on provision of registration and support of a domain name, as amended from 21.06.2022 inclusive

Public contract on provision of Cloudflare, as amended on 21.06.2022 inclusive

Public contract on the provision of an SSL Certificate, as amended from 21.06.2022 inclusive

Public contract on provision of Protection against incoming spam MailChannels, as amended from 25.10.2023 inclusive

Rules for the use of virtual hosting services and the Internet

Service Level Agreement (SLA) for “Virtual Servers or Virtual Hosting” Services

Service Level Agreement (SLA) for “Dedicated servers” Services

Personal data processing agreement Download

Domain transfer to another registrar

Document for individuals and SE Download

Document for legal entities Download

Transfer of authority for individuals and SE

Domain transfer document Download

Service transfer document for individuals Download

Service transfer document for SE Download

Transfer of authority for legal entities

Domains and services transfer document Download

Rules and Regulations

The Domain Name Registration Policy

.УКР domain policy and technical regulations

Procedure for Maintaining a Domain Name when it is not Serviced by the Registrar

WHOIS Public Internet Service Policy

.UA Domain Name Dispute Resolution Policy, Rules for .UA Domain Name Dispute Resolution Policy and World Intellectual Property Organization Supplemental Rules for .UA Domain Name Dispute Resolution Policy

The Policy on Peculiarities of Registration of third-level Private Domain Names in kyiv.ua and kiev.ua domains

The regulations of registration peculiarities for private domain names of the third level in domains nikolaev.ua та mk.ua

The regulations of registration peculiarities for private domain names of the third level in domains odessa.ua, odesa.ua та od.ua

Public contract for hosting services provision, as amended up to 20.06.2022 inclusive

Public contract for the provision of domain name registration and support services, as amended up to 20.06.2022 inclusive