You can cancel or change your purchased SSL certificate with us within 30 days from the date of the certificate issuance. Refund is accomplished by method analogous to the method of payment or to the primary balance.
To cancel or change a certificate:
Log in to your client area;
Go to "My services" section;
Select the SSL certificate, you want to get a refund for, from the list of active services, and click "View";
On "Information" tab, click "Request Cancellation" button;
You will receive an e-mail confirming acceptance of you application for a refund, indicating all the details.